RESULTS
Business Strategy
Operational Excellence
Operational Excellence
- Guided a digital print and mailing organization in the development and implementation of business strategies and processes enabling the operation to realize 20% compounded revenue growth, and 45% increase in EBITDA (over 3 year period) as well as a 10 day improvement in DSO
- Established a Strategic Supplier network that expanded multi-loc
- Guided a digital print and mailing organization in the development and implementation of business strategies and processes enabling the operation to realize 20% compounded revenue growth, and 45% increase in EBITDA (over 3 year period) as well as a 10 day improvement in DSO
- Established a Strategic Supplier network that expanded multi-location operation's geographic reach, capacity and capabilities
- Recruited & collaborated with CMO in the re-branding and re-positioning of regional Print Procurement firm to a nationally recognized Managed Services Provider (MSP)
- Assessed and re-organized client services team to eliminate multiple single points of failure, establish a sustainable foundation for growth, seamless customer support, sales penetration, and career path within 60 days of assignment
Operational Excellence
Operational Excellence
Operational Excellence
- Led the design and implementation of newly expanded managed healthcare call center providing employer groups and sales team with a single point of contact for all administrative issues
- Directed a global integration project which led to the adoption of a common order fulfillment system and processes eliminating a redundant software produ
- Led the design and implementation of newly expanded managed healthcare call center providing employer groups and sales team with a single point of contact for all administrative issues
- Directed a global integration project which led to the adoption of a common order fulfillment system and processes eliminating a redundant software production and distribution facility with approximate savings of $3M
- Identified and realized a $600K in annual cost savings linked to small package distribution (FedEx) and LTL freight processes
- Substantially contributed to a start-up healthcare company's recognition as one of Inc. magazine’s fastest growing private companies (’11), Deloitte’s Rising Star Finalist (‘12), CBC - Fast 55 Company (’11) and Cincinnati’s “Best Place to Work” finalist (’12)
Revenue Creation
Operational Excellence
Technology Optimization
- Headed rapid transformation with objective of doubling in size, yielding substantial shareholder value; owned all facets of Operations and Shared Services, overseeing team of 90+.
- Deployed an "On-line" sales forecasting tool and process into a $500M organization, creating 15% gain in productivity and systematic audit trail for Sr. Managem
- Headed rapid transformation with objective of doubling in size, yielding substantial shareholder value; owned all facets of Operations and Shared Services, overseeing team of 90+.
- Deployed an "On-line" sales forecasting tool and process into a $500M organization, creating 15% gain in productivity and systematic audit trail for Sr. Management to hold stakeholders accountable to sales expectations
- Directed the due diligence and integration efforts of 2 high-growth healthcare marketing firms (Rev = $15 MM)
- Led cross functional team responsible for integrating two distinctly different company cultures, business methods and compensation plans involving 300 + sales representatives
Technology Optimization
Talent Acquisition & Mgmt
Technology Optimization
- Implemented and managed Salesforce.com & Pardot platforms within high-growth Marketing Analytics company, increasing lead generation activity by 20%
- Re-engineered an Investment Firm's statement rendering process reducing internal processing time by 7 days, allowing the distribution of client statement the 1st week of the month.
Talent Acquisition & Mgmt
Talent Acquisition & Mgmt
Talent Acquisition & Mgmt
Talent Acquisition & Mgmt
Talent Acquisition & Mgmt
- Re-engineered and fully documented recruiting process supporting 175 member sales organization which quickly became the foundation of all corporate recruiting efforts, with savings exceeding $150K / year Under construction
- Recruited and transformed a 23-member account team supporting the 2nd largest US Retailer in the strategic developmen
- Re-engineered and fully documented recruiting process supporting 175 member sales organization which quickly became the foundation of all corporate recruiting efforts, with savings exceeding $150K / year Under construction
- Recruited and transformed a 23-member account team supporting the 2nd largest US Retailer in the strategic development, project management and execution of Point of Sale (POS) solutions, supporting $60M in annual spend