Strategic financial and operational leadership for growing service businesses.

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Most consultants tell you what to fix. Our fractional COO practice is built to do it with you—embedding experienced operational leadership directly into your business until the systems, habits, and accountability structures are self-sustaining. Jeff holds a Six Sigma Black Belt, bringing structured process discipline to every engagement. That means bottlenecks get diagnosed with data, improvements get implemented with rigor, and the results are measurable—not anecdotal.

Process Improvement

Identify bottlenecks, streamline workflows, and improve consistency across core business operations.

KPI Management

Establish practical metrics, reporting rhythms, and accountability systems that support informed decisions.

Team Alignment

Clarify roles, strengthen communication, and align leadership teams around priorities and execution.

Capacity Planning

Evaluate staffing, delivery capacity, and resource allocation to support sustainable growth.

Strategic Execution

Translate business goals into operational plans with milestones, ownership, and measurable outcomes.

Change Leadership

Guide transitions, system improvements, and organizational change with experienced executive oversight.

How We Help

Our fractional COO support is tailored to the operational realities of service-based companies that need experienced leadership without the cost of a full-time executive.

Team brainstorming with sticky notes on a planning board

Operational Assessment

Review current processes, leadership structure, and delivery challenges to identify the highest-impact opportunities.

Improve Delivery
Consultant organizing strategy notes on a glass board

Execution Frameworks

Implement meeting cadences, scorecards, and management routines that improve visibility and follow-through.

Build Accountability
Coworkers collaborating in a meeting room

Growth Readiness

Prepare the organization for expansion by strengthening systems, team coordination, and operational discipline. operational discipline.

Support Growth

★★★★★

“Owners don’t hire a fractional COO to get a report. They hire one to get things done. We embed, we execute, and we build the systems that keep working after we’re gone.”

Jeff Wellens headshot

Jeff Wellens

Founder / Managing Principal

Centre Pointe Consulting Group

If your business is preparing for growth, navigating change, or seeking clearer executive guidance, Centre Pointe Consulting Group is ready to help you move forward with clarity and confidence.

Schedule a Consultation

Serving Greater Cincinnati / Dayton, OH, Northern Kentucky, and Southwest Florida